For centuries, progress was about to make possible what was not. All the technologies, all the inventions were done with the very idea of « Make something that was never done before, that was considered as impossible ». It worked so well in the last decades that we faced an new challenge: things were now possible but incredibly hard to do. Only a few educated minority was able to use the technology.
One of the solution to that problem is to train people. That’s the solution we choose for cars. Driving a car is incredibly complex and dangerous. Yet, most of us manage to learn the basis in a few months. Some kill themselves (and sometimes innocent beings). But we don’t mind and don’t even consider it as a technical challenge, merely an educational one.
Another solution is making the technology easier, requiring less training. This is the path we are following with electronic devices. This became a brand new field of engineering: usability. Ten years ago, a three buttons dishwasher came with a hundred pages manual. Now, your full fledged computer come without any manual at all.